{"id":26,"date":"2025-05-22T13:54:16","date_gmt":"2025-05-22T13:54:16","guid":{"rendered":"https:\/\/microtalkindia.com\/blog\/?p=26"},"modified":"2025-05-22T13:56:42","modified_gmt":"2025-05-22T13:56:42","slug":"ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm","status":"publish","type":"post","link":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/","title":{"rendered":"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM"},"content":{"rendered":"

Introduction: AI-Driven Transformation in Telecom ITSM<\/h1>\n

The telecommunications sector faces escalating demands for rapid issue resolution, seamless service delivery, and hyper-personalized customer experiences. At Microtalk, we recognize that Artificial Intelligence is not just a tool but a strategic imperative to redefine IT Service Management (ITSM) for our global operations. By integrating intelligent automation into our Cloud PBX, contact center solutions, and partner ecosystems, we are pioneering a future where AI augments human expertise to deliver unmatched efficiency and user satisfaction.<\/p>\n

AI’s Role in MicroTalk’s ITSM Ecosystem<\/h2>\n

Advanced AI systems analyze vast datasets to produce context-aware solutions\u2014from resolving technical tickets to predicting network outages. Unlike static automation, MicroTalk is testing AI that adapts to regional nuances, multilingual interactions, and the complex workflows of telecom infrastructure.<\/p>\n

Key Focus Areas for Microtalk<\/h3>\n
    \n
  1. \n

    Intelligent Ticket Processing for Global Support<\/h4>\n<\/li>\n<\/ol>\n

    – AI-Powered Routing: Automatically assign tickets to technical teams in the Philippines (for Cloud PBX issues) or voice support in India (for call quality complaints), reducing resolution time.<\/p>\n

    – Dynamic Response Generation: Auto-generate resolution scripts aligned with regional customer preferences.<\/p>\n

      \n
    1. \n

      Proactive Network & Service Monitoring<\/h4>\n<\/li>\n<\/ol>\n

      – Predictive Analytics: Monitor telecom partner APIs and customer usage patterns to preempt bandwidth bottlenecks or VoIP disruptions.<\/p>\n

      – Automated Alerts: Notify partners of SLA breaches (e.g., latency thresholds) and trigger mitigation workflows.<\/p>\n

        \n
      1. \n

        Self-Updating Knowledge Systems<\/h4>\n<\/li>\n<\/ol>\n

        – AI-Driven Documentation: Generate troubleshooting guides using real-time data from resolved tickets, ensuring technical teams in the Philippines always access the latest fixes.<\/p>\n

        – Compliance Automation: Refresh GDPR\/CCPA consent templates based on regulatory changes across MicroTalk’s operating regions.<\/p>\n

        Microtalk’s Vision: Microtalk is testing AI as a Strategic Partner<\/h5>\n

        As a leading player in B2B telecom solutions, Microtalk is committed to ethical AI adoption:<\/p>\n

        – Responsible Data Practices: Encrypt customer interactions and ensure AI models are trained on anonymized datasets compliant with GDPR (EU) and DPDP Act (India).<\/p>\n

        – Human-AI Collaboration: Upskill technical teams to oversee AI outputs and focus on high-value tasks like partner negotiations and CX innovation.<\/p>\n

        – Partner Ecosystem Integration: Share AI-driven service insights with telecom partners via secure portals to co-optimize SLA adherence.<\/p>\n

        Looking Ahead: AI will be the Cornerstone of Telecom ITSM<\/h5>\n

        Intelligent automation is reshaping ITSM from a cost center to a growth engine.<\/p>\n

        For MicroTalk, this would mean:<\/p>\n

        – Hyper-Personalized SLAs: Tailor service agreements using AI insights into client usage patterns.<\/p>\n

        – Unified Global Operations: Synchronize AI workflows across sales (Germany\/USA), support (India\/Philippines), and partners.<\/p>\n

        – Future-Ready Workforce: Transition IT teams from ticket solvers to strategic advisors overseeing AI-driven systems.<\/p>\n

        Conclusion<\/h5>\n

        Microtalk is poised to lead the telecom industry’s AI revolution. By embedding artificial intelligence into every layer of ITSM\u2014from predictive maintenance to multilingual self-service\u2014we will empower businesses to thrive in an era where speed, precision, and adaptability define success.<\/p>\n

        Join us in redefining the future of IT service management.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Introduction: AI-Driven Transformation in Telecom ITSM The telecommunications sector faces escalating demands for rapid issue resolution, seamless service delivery, and hyper-personalized customer experiences. At Microtalk, we recognize that Artificial Intelligence is not just a tool but a strategic imperative to redefine IT Service Management (ITSM) for our global operations. By integrating intelligent automation into our […]<\/p>\n","protected":false},"author":1,"featured_media":27,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,3],"tags":[9,7,6,8],"class_list":["post-26","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-pbx","category-microtalk-india","tag-ai-revolution","tag-b2b-telecom","tag-gdpr","tag-voip"],"yoast_head":"\nAI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM - Microtalk India<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM - Microtalk India\" \/>\n<meta property=\"og:description\" content=\"Introduction: AI-Driven Transformation in Telecom ITSM The telecommunications sector faces escalating demands for rapid issue resolution, seamless service delivery, and hyper-personalized customer experiences. At Microtalk, we recognize that Artificial Intelligence is not just a tool but a strategic imperative to redefine IT Service Management (ITSM) for our global operations. By integrating intelligent automation into our […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/\" \/>\n<meta property=\"og:site_name\" content=\"Microtalk India\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/HelloMicrotalk\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-22T13:54:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-22T13:56:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1792\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"dilip25\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"dilip25\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/\"},\"author\":{\"name\":\"dilip25\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/#\/schema\/person\/006cca2f03d6f9456adb78473013e5e9\"},\"headline\":\"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM\",\"datePublished\":\"2025-05-22T13:54:16+00:00\",\"dateModified\":\"2025-05-22T13:56:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/\"},\"wordCount\":480,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg\",\"keywords\":[\"AI Revolution\",\"B2B Telecom\",\"GDPR\",\"VoIP\"],\"articleSection\":[\"Cloud PBX\",\"Microtalk India\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/\",\"url\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/\",\"name\":\"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM - Microtalk India\",\"isPartOf\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg\",\"datePublished\":\"2025-05-22T13:54:16+00:00\",\"dateModified\":\"2025-05-22T13:56:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#primaryimage\",\"url\":\"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg\",\"contentUrl\":\"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg\",\"width\":1792,\"height\":1024},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/microtalkindia.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/#website\",\"url\":\"https:\/\/microtalkindia.com\/blog\/\",\"name\":\"Microtalk India Pvt. Ltd.\",\"description\":\"Microtalk India\",\"publisher\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/microtalkindia.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/#organization\",\"name\":\"Microtalk India Pvt. Ltd.\",\"url\":\"https:\/\/microtalkindia.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/Microtalk-logo-black.png\",\"contentUrl\":\"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/Microtalk-logo-black.png\",\"width\":1,\"height\":1,\"caption\":\"Microtalk India Pvt. Ltd.\"},\"image\":{\"@id\":\"https:\/\/microtalkindia.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/HelloMicrotalk\",\"https:\/\/www.linkedin.com\/company\/microtalk-uk-limited\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/#\/schema\/person\/006cca2f03d6f9456adb78473013e5e9\",\"name\":\"dilip25\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/microtalkindia.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/aebc1804948756feb9f488cad484848022e3dde258da71ba4b7bde514d3871a0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/aebc1804948756feb9f488cad484848022e3dde258da71ba4b7bde514d3871a0?s=96&d=mm&r=g\",\"caption\":\"dilip25\"},\"sameAs\":[\"https:\/\/microtalkindia.com\/blog\"],\"url\":\"https:\/\/microtalkindia.com\/blog\/author\/dilip25\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM - Microtalk India","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/","og_locale":"en_US","og_type":"article","og_title":"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM - Microtalk India","og_description":"Introduction: AI-Driven Transformation in Telecom ITSM The telecommunications sector faces escalating demands for rapid issue resolution, seamless service delivery, and hyper-personalized customer experiences. At Microtalk, we recognize that Artificial Intelligence is not just a tool but a strategic imperative to redefine IT Service Management (ITSM) for our global operations. By integrating intelligent automation into our […]","og_url":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/","og_site_name":"Microtalk India","article_publisher":"https:\/\/www.facebook.com\/HelloMicrotalk","article_published_time":"2025-05-22T13:54:16+00:00","article_modified_time":"2025-05-22T13:56:42+00:00","og_image":[{"width":1792,"height":1024,"url":"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg","type":"image\/jpeg"}],"author":"dilip25","twitter_card":"summary_large_image","twitter_misc":{"Written by":"dilip25","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#article","isPartOf":{"@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/"},"author":{"name":"dilip25","@id":"https:\/\/microtalkindia.com\/blog\/#\/schema\/person\/006cca2f03d6f9456adb78473013e5e9"},"headline":"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM","datePublished":"2025-05-22T13:54:16+00:00","dateModified":"2025-05-22T13:56:42+00:00","mainEntityOfPage":{"@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/"},"wordCount":480,"commentCount":0,"publisher":{"@id":"https:\/\/microtalkindia.com\/blog\/#organization"},"image":{"@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#primaryimage"},"thumbnailUrl":"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg","keywords":["AI Revolution","B2B Telecom","GDPR","VoIP"],"articleSection":["Cloud PBX","Microtalk India"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/","url":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/","name":"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM - Microtalk India","isPartOf":{"@id":"https:\/\/microtalkindia.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#primaryimage"},"image":{"@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#primaryimage"},"thumbnailUrl":"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg","datePublished":"2025-05-22T13:54:16+00:00","dateModified":"2025-05-22T13:56:42+00:00","breadcrumb":{"@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#primaryimage","url":"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg","contentUrl":"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/AI-Revolution-in-IT-Service-Management-Intelligent-Automation-Reshaping-ITSM.jpg","width":1792,"height":1024},{"@type":"BreadcrumbList","@id":"https:\/\/microtalkindia.com\/blog\/ai-revolution-in-it-service-management-intelligent-automation-reshaping-itsm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/microtalkindia.com\/blog\/"},{"@type":"ListItem","position":2,"name":"AI Revolution in IT Service Management: Intelligent Automation Reshaping ITSM"}]},{"@type":"WebSite","@id":"https:\/\/microtalkindia.com\/blog\/#website","url":"https:\/\/microtalkindia.com\/blog\/","name":"Microtalk India Pvt. Ltd.","description":"Microtalk India","publisher":{"@id":"https:\/\/microtalkindia.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/microtalkindia.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/microtalkindia.com\/blog\/#organization","name":"Microtalk India Pvt. Ltd.","url":"https:\/\/microtalkindia.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/microtalkindia.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/Microtalk-logo-black.png","contentUrl":"https:\/\/microtalkindia.com\/blog\/wp-content\/uploads\/2025\/05\/Microtalk-logo-black.png","width":1,"height":1,"caption":"Microtalk India Pvt. Ltd."},"image":{"@id":"https:\/\/microtalkindia.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/HelloMicrotalk","https:\/\/www.linkedin.com\/company\/microtalk-uk-limited\/"]},{"@type":"Person","@id":"https:\/\/microtalkindia.com\/blog\/#\/schema\/person\/006cca2f03d6f9456adb78473013e5e9","name":"dilip25","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/microtalkindia.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/aebc1804948756feb9f488cad484848022e3dde258da71ba4b7bde514d3871a0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/aebc1804948756feb9f488cad484848022e3dde258da71ba4b7bde514d3871a0?s=96&d=mm&r=g","caption":"dilip25"},"sameAs":["https:\/\/microtalkindia.com\/blog"],"url":"https:\/\/microtalkindia.com\/blog\/author\/dilip25\/"}]}},"_links":{"self":[{"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/posts\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":1,"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/posts\/26\/revisions"}],"predecessor-version":[{"id":28,"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/posts\/26\/revisions\/28"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/media\/27"}],"wp:attachment":[{"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/media?parent=26"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/categories?post=26"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microtalkindia.com\/blog\/wp-json\/wp\/v2\/tags?post=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}